1. Information Collected
Name, mobile number, email (optional), and enquiry details submitted through forms and chatbot.
2. Purpose of Collection
Loan consultation callback, service follow-up, and customer support communication only.
3. Data Storage
Lead data is stored in authorized Google Sheets infrastructure managed by the business owner.
4. Cookies
Language preference and session storage are used for better user experience.
5. User Rights
For deletion requests, users can contact the grievance officer through official contact details.
6. Compliance
Communication is sent only to users who opt in by submitting forms.